PRIVACY POLICY

We are very pleased about your interest in our company. The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the applicable legal provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website.

The use of the websites of Peter´s Heiligenblut Hotel-Betriebs FlexCo is generally possible without providing any personal data. However, if a data subject wishes to use special services of our company via our website, processing of personal data may become necessary.

If you contact us via a form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection regulations applicable to Peter´s Heiligenblut Hotel-Betriebs FlexCo.

Name & Address of the Controller

Controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Peter´s Heiligenblut Hotel-Betriebs FlexCo
Winkl 46, 9844 Heiligenblut
Austria

Sporthotel Heiligenblut
Phone: +43 4824 4111
E-mail: office@hotel-heiligenblut.at
Website: https://hotel-heiligenblut.at/

Cookies

The websites of Peter´s Heiligenblut Hotel-Betriebs FlexCo use cookies. Cookies are text files that are stored on a computer system via an internet browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which websites and servers can assign the specific internet browser in which the cookie was stored. This enables visited websites and servers to distinguish the individual browser of the data subject from other internet browsers containing other cookies. A specific internet browser can be recognized and identified via the unique cookie ID.

Through the use of cookies, Peter´s Heiligenblut Hotel-Betriebs FlexCo can provide users of this website with more user-friendly services that would not be possible without cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies enable us, as already mentioned, to recognize users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, a user of a website that uses cookies does not have to re-enter access data every time the website is visited because this is handled by the website and the cookie stored on the user’s computer system.

The data subject may prevent the setting of cookies through our website at any time by means of an appropriate setting of the internet browser used and may thus permanently object to the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, not all functions of our website may be fully usable.

Website Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies,” text files stored on your computer that enable an analysis of your use of the website.

The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA. If IP anonymization is activated on this website, your IP address will first be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide further services related to website and internet usage to the website operator.

The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by adjusting your browser software settings accordingly; however, please note that in this case you may not be able to fully use all functions of this website.

You can also prevent Google from collecting and processing the data generated by the cookie and related to your use of the website (including your IP address).

Further information about Google Analytics terms and data protection can be found at:
https://www.google.com/analytics/terms/de.html

Collection of General Data and Information

The website of Peter´s Heiligenblut Hotel-Betriebs FlexCo collects a series of general data and information each time the website is accessed by a data subject or an automated system. This general data and information are stored in the server log files.

The following may be collected:

1. Browser types and versions used
2. The operating system used by the accessing system
3. The website from which an accessing system reaches our website (so-called referrer)
4. The subpages accessed on our website
5. Date and time of access to the website
6. An internet protocol address (IP address)
7. The internet service provider of the accessing system
8. Other similar data and information used for security purposes in the event of attacks on our information technology systems

When using this general data and information, Peter´s Heiligenblut Hotel-Betriebs FlexCo does not draw any conclusions about the data subject.

Rather, this information is needed to:

1. Deliver the contents of our website correctly
2. Optimize the contents of our website and advertising
3. Ensure the long-term functionality of our IT systems and website technology
4. Provide law enforcement authorities with information necessary for prosecution in the event of a cyberattack

These anonymously collected data and information are therefore evaluated statistically and with the aim of increasing data protection and data security in our company to ensure an optimal level of protection for the personal data processed by us. The anonymous data from the server log files are stored separately from all personal data provided by a data subject.

Newsletter Subscription

Users are given the opportunity to subscribe to our company newsletter on the website of Peter´s Heiligenblut Hotel-Betriebs FlexCo.

The personal data transmitted to the controller when ordering the newsletter can be seen from the input form used for this purpose.

Peter´s Heiligenblut Hotel-Betriebs FlexCo regularly informs customers and business partners about company offers by means of a newsletter. The newsletter can only be received if:

1. The data subject has a valid e-mail address, and
2. The data subject registers for newsletter distribution.

For legal reasons, a confirmation e-mail is sent using the double opt-in procedure. This confirmation e-mail is used to verify whether the owner of the e-mail address has authorized the receipt of the newsletter.

When registering for the newsletter, we also store the IP address assigned by the internet service provider (ISP), as well as the date and time of registration. The collection of this data is necessary in order to trace possible misuse of an e-mail address at a later date and therefore serves as legal protection for the controller.

The personal data collected as part of a newsletter registration are used exclusively for sending our newsletter. Newsletter subscribers may also be informed by e-mail if this is necessary for the operation of the newsletter service or registration, for example in the event of changes to the newsletter offer or technical changes.

No personal data collected within the scope of the newsletter service will be passed on to third parties. The subscription to our newsletter may be terminated by the data subject at any time. Consent to the storage of personal data given for newsletter distribution may be revoked at any time. A corresponding link for revoking consent can be found in every newsletter.

Contact Possibility via the Website

The website of Peter´s Heiligenblut Hotel-Betriebs FlexCo contains information that enables quick electronic contact with our company and direct communication with us, including a general e-mail address.

If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted voluntarily are stored for the purpose of processing or contacting the data subject. These personal data are not passed on to third parties.

Routine Deletion and Blocking of Personal Data

The controller processes and stores personal data only for the period necessary to achieve the storage purpose or as provided for by the European legislator or other legislators in laws or regulations to which the controller is subject.

If the storage purpose no longer applies or a prescribed storage period expires, the personal data are routinely blocked or deleted in accordance with legal requirements.

Rights of the Data Subject

You generally have the right to information, correction, deletion, restriction, data portability, revocation, and objection.

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated, you may lodge a complaint with the supervisory authority. In Austria, this is the Austrian Data Protection Authority.

Legal Basis for Processing

Art. 6(1)(a) GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which the data subject is party, such as processing operations required for the delivery of goods or the provision of services, the processing is based on Art. 6(1)(b) GDPR.

The same applies to processing operations necessary for carrying out pre-contractual measures, for example in cases of inquiries about our products or services.

If our company is subject to a legal obligation requiring the processing of personal data, such as for tax obligations, the processing is based on Art. 6(1)(c) GDPR.

In rare cases, processing of personal data may be necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured on our premises and their name, age, health insurance details, or other vital information had to be passed on to a doctor, hospital, or third party. In this case, processing would be based on Art. 6(1)(d) GDPR.

Finally, processing operations may be based on Art. 6(1)(f) GDPR. This legal basis applies to processing operations not covered by the aforementioned legal bases if processing is necessary for the purposes of legitimate interests pursued by our company or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.

Duration of Storage of Personal Data

The criterion for the duration of storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data are routinely deleted if they are no longer required for contract fulfillment or contract initiation.

Competent Authority

Austrian Data Protection Authority
Wickenburggasse 8
1080 Vienna
Austria
dsb@dsb.gv.at